Questions that name you and questions that do not
Updated:
Visibility is measured only on questions that do not name you. Control questions that name you show whether AI recognises you and stay out of the rate.
Being named in the answer when a buyer asks "Which are the best coffee machine brands in Turkey?" is not the same as being named in the answer to "Is brand X any good?". In the second, your name is already in the question. That is why the two kinds of question are counted separately.
Questions asked without your name
The visibility rate is calculated from these questions only. The headline result in the report summary, under the heading "Named when your name is not in the question", gives as a pair of numbers how many of the answers to these questions named you.
A rate needs at least 5 different questions asked without your name. A rate calculated from fewer would be an estimate, not a measurement.
Control questions
In control questions, your brand's name appears in the question itself. These answers show whether AI recognises you. They do not enter the visibility figures: because your name is already in the question, being named is not a discovery. If the report carries this data, it appears separately in the summary under the heading "Named when asked with your name".
Other names in your portfolio
Your company may have other brands besides this one, product names or former names. These go in the "Portfolio Names" field in the brand's settings. Questions containing one of these names are kept out of the visibility measurement; otherwise a question asked with your own product's name would count as if it had been asked without your name. One of these names appearing in an answer does not count as this brand being named either.
Suggestions from the identity map are not added to this field without your approval. For all the settings, see Competitors and your own domains.
Related articles
- How is a measurement made?A registered question set, buyer profiles and selected engines. Each question goes to each engine, each mention is identity-checked, the result has a range.
- How to read the Answers screenThe Answers screen lists a published measurement's answers one by one. Filters narrow it, but the list is not a measurement; official rates appear separately.
- Competitors and your own domainsIn Brand Settings you define your competitors, your group's other sites, your portfolio names and the engines measured; the manager role changes these fields.